Petfriendly.sg visited the HICC PET® APAC Brand Experience Center at Marina One with our canine companion, and from the moment we stepped inside, it was clear that this showroom is a true haven for both pets and their owners. Spanning 470 m² on the ground floor of The Heart at 5 Straits View, this flagship outlet is one of the largest pet wellness and grooming destinations in Singapore. Its thoughtfully designed layout and friendly staff immediately set the tone for an informative, stress-free outing.
A Warm and Inviting Space for Pets and Owners
Upon arrival, our four-legged friend’s curiosity was piqued by the showroom’s open layout. Wide aisles accommodate even the most energetic pups, and large glass windows flood the space with natural light. The staff greeted us warmly, offering water bowls for our fur buddy and drinks for human. It is an event spaces, grooming space, doggy playground and retail experience space for HICC products all in one.
Expert Consultations and Free Product Trials
Experience Singapore’s only completely open grooming space! Not only can you watch your beloved pet being pampered, but you can also pick up grooming tips and ask for advice on better pet care. The experienced groomers are eager to share their expertise openly, teaching you how to provide the absolute best for your furry companion.
The product experts at HICC explained that HICC PET stands for “Health Innovations for Cleaner, Comfier Pets,” a philosophy clear in their product range. We explored various categories free-of-charge: eye care products designed to gently reduce tear stains, easy-to-use ear cleaning solutions, and dental items with cleverly design finger teeth wipe for fresh breath and healthy gums with minimal effort! For coat care, they offered plant-based innovative deodorising pet glove wipes options for quick and super easy freshening between baths. A key takeaway was HICC PET’s dedication not only to high-quality, natural ingredients suitable for sensitive skin but also to innovation that makes their products incredibly user-friendly. It was also great to see pets interact with the products, giving a clear indication of their preference, which is always a comfort when choosing pet care items.
A Community Hub for Pet Lovers
Beyond retail, the HICC PET Showroom functions as a vibrant community space. Occationally, the place will host pet related workshops, such as skincare workshop led by a veterinary-certified consultant, or monthly café gatherings where pet owners can socialise and tasting delightful menus that is both for human and fur buddies. Or you can attend expert-led webinars on topics like proper nutrition and grooming techniques. Of course you can also rent the space for your personal special occasions -imagine celebrating a pet’s birthday in a space decked out with themed decorations and a dedicated play area. This emphasis on community engagement sets HICC PET apart as more than just a retailer; it’s a meeting point for likeminded pet enthusiasts.
Thoughtful Amenities and Accessibility
Practical touches abound throughout the space. Non-slip flooring ensures older or anxious pets feel steady underfoot, and a discreet rinsing station is tucked away for quick clean-ups following playful explorations. The grooming counter, staffed by professionals with years of animal care experience, offers full grooming services—from baths and blow-dries to nail trims and coat trims.
A Mission of Health, Comfort, and Happiness
As we left the showroom, our canine companion trotted out with cleaner fur, fresher breath, and visibly calmer energy. HICC PET’s motto—promoting cleaner, comfier, and happier pets—resonates through every aspect of this experience. By blending innovation, convenience, and high-quality ingredients, the brand makes wellness and grooming enjoyable for pets and straightforward for owners. Whether you’re seeking targeted solutions for eye, ear, dental, or coat care, or you simply want to immerse yourself in a pet-friendly environment that fosters learning and social connection. From first-time visitors to seasoned pet parents, HICC PET offers a truly all-in-one experience that prioritizes health, happiness, and community—reminding us all that life is better with pets, Period.
Oh, you can visit their online store here! https://shopee.sg/hiccpetsg
Own or work here?